SurfBouncer hotspot shield FAQ
 

 

Frequently Asked Questions

What is Surf Bouncer?airport wireless using a hotspot shield

Surf Bouncer is a personal VPN subscription service that provides access to our high encryption servers in order to secure your connection to the internet. The cost is $3.99 per week recurring weekly, $14.99 per month recurring monthly or $99.99 per year, billed annually.

The personal VPN software we provide is free and is based on Open-VPN which is a highly regarded and tested open source product. You pay only the monthly subscription fee for the service.

How do I set it up?


Once you have subscribed to the service, we will set you up in our servers and email you a user name and password. You will need this information to log in and create your encrypted connection. We will send you this information within a few hours of subscribing to the service.  In the mean time, download and install the software on your computer. Once you receive your login information you can run the program and make your secure connection.

How long has this been available?

Surf Bouncer hotspot VPN has been available around the world since 2006, including Europe and the Middle East as well as the USA.  It has worked very well -- even when carrying voice calls through services such as Skype.

Without Surf Bouncer, is any consumer Wi-Fi network totally secure?woman surfing at coffee shop with hotspot vpn

No wireless Wi-Fi network or hotspot is totally secure. Everyone who is using the network, with the right tools, can see everyone else on the hotspot or network. The tools to do this are available freely on the internet. Any school kid can download these tools and use them to spy on you. It's up to you to shield yourself from these unseen threats.

What about free alternatives?

There are a few free applications out there that provide what seems like viable protection at your favorite hotspot shielding you from spying intruders. However, many of these free alternatives provide their own spam in the form of advertisements and links to other web sites. They limit your bandwidth, are often unreliable or don't work on some networks. Some of them even scan your data for marketing purposes and build databases based on your private data. Since they only make money on the advertising data presented or gathered from you they cut you off after they have marketed to you sufficiently. For less than $9.00 a month Surf Bouncer provides industrial strength servers and encryption with no advertisements, no spyware and no intrusion on your privacy. Unlike some of these free services we will never sell your name or email to anyone.

Wi-Fi Airport Personal VPN

Recently at a Vegas hackers convention, hackers displayed the ease in which they could tap into the local wireless network and spy on what everyone else on the network was doing. They could read emails, obtain passwords and other private information of people who were on the network. Gaining access was a breeze even into wireless networks where logins were required. Therefore, whether you travel often for business, share a Wi-Fi network with co-workers or simply frequent cafes, utilizing Wi-Fi networks will bring convenience...and threats.

How do I cancel my subscription?

Email us at cancel@surfbouncer.com and we will cancel your subscription. Your access will be available until the end of your current term but we will not bill you again for an additional term. There are no refunds for payments already made in your current subscription term.

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