Windows User: "Bandwidth speed seems to drop or be slow....?" Unlike some VPN services, SurfBouncer Personal VPN does not throttle any speeds on our end. We give you a wide open connection through the Amazon network. However, the OpenVPN application on your computer, when it installs in Windows, is given a "Normal Priority". In most cases, this is adequate. However, on some computers that have a lot of other processing going on, the processor could become highly loaded and give the VPN less processing time than it needs for optimal performance. This can be resolved by setting the priority of the application to "High". In order to do this, you have to edit the Windows registry. You should always backup the registry before making any changes to it. To change the process priority: --Go to "Start" and select "Run" and then type "regedit". --Go to HKEY_LOCAL_MACHINE\SOFTWARE. Select OpenVPN and then click on the "priority" link. Change it to HIGH_PRIORITY_CLASS as shown below. --Select OpenVPN-GUI and repeat the process. --Exit and you are finished.     Return to troubleshooting page